Dar Seven Boutique Hotel
Marrakech
Recensioner
I can’t say enough great things about this Riad. Iliass and Ahmed were the perfect hosts - nothing is too much trouble. They were able to help with absolutely everything from dinner reservations, to getting around the medina, arranging transport, recommending things to do, and everything in between. As a solo traveller I felt particularly safe and well looked after, which I really appreciate. The Riad itself is a blissful, silent retreat from the city, beautifully kept and decorated to an exceptional standard. It’s in a great location to explore the heart of the old town, and has plenty of great restaurants nearby if you don’t feel like going too far. This is a truly special find, don’t hesitate to book.
A completely amazing hotel - Riad. Beautiful, designer, boutique - only a few rooms. The service is the best in the world, the breakfasts are fantastic. I highly recommend it.
We booked the Loggia Suite with the in-room bath, which was a key reason for our reservation. Unfortunately, the hot water in our room did not work that evening, making the bath completely unusable. To their credit, the on-site staff were courteous and made efforts to troubleshoot the issue for over 30 minutes. Late in the evening, we requested access to another room so we could shower, which they accommodated via a shower on the rooftop. After the stay, management acknowledged that a boiler malfunction caused the issue and offered a future stay incentive. Equipment issues can happen, but ensuring that paid accommodations and advertised amenities are functional is the responsibility of the property. Paying full price for a room when its defining feature is unusable does not align with standard hospitality practices. While the staff on site were kind, the way the situation was ultimately handled by management was disappointing. Unfortunately, based on this experience, I would not recommend this property.
